Technical Writing Portfolio

Selected documentation samples demonstrating knowledge management, user support, product development tracking, and operational governance.

FAQ & Troubleshooting Guide
User support documentation for the StaffSync
mobile recruitment platform.

Product Development Log
Agile-style documentation tracking product
features, revisions, and decisions.

CSV Data Cleaning Script
Python script for cleaning structured CSV datasets.
Removes empty rows, normalizes formatting, and prepares raw data for analysis or ingestion into other systems.

Product Development Suite (in Progress)
End-user documentation for the Cassini Presto 600 home espresso machine, covering setup, operation, maintenance, and troubleshooting across four task-based guides.

Articulate Rise 360: Claude for Professionals
A 15-lesson interactive course teaching professionals to apply Claude to email drafting, meeting preparation, research, and workflow design — click the title to launch it in your browser.

Knowledge Base
Internal documentation for system features
and workflows.

Operational Governance Documentation
Process documentation defining roles,
responsibilities, and system governance.